Privacy Policy
Welcome to http://eahoradirally.com (referred to as “Eahora Dirally,” “we,” “us,” or “our”). We value your privacy and are committed to protecting the personal information you share with us when using our website and services.
By accessing or using this website, you acknowledge and agree to the terms of this Privacy Policy and related Terms and Conditions. If you do not agree, please discontinue use of the website and do not provide us with any personal information.
This website is a direct-to-consumer platform intended for adults 18 years of age and older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately so we can delete the data. For users between the ages of 13 and 18, parental or guardian consent is required to use our services.
Information We Collect
Information You Provide
When you create an account, place an order, submit a service request, or contact customer support, you may provide:
- Identity and contact details: Name, email, phone number, shipping address
- Payment information: Used only to process payments; all payments are handled by a third-party payment processor
- Communications: Information shared in customer service, warranty, or support requests
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device details: Browser type, device model, IP address
- Website usage data: Pages visited, access times, cookies, and tracking identifiers
- Network details: Internet service provider, referral source
Information from Third Parties
We may receive additional information from third parties, such as payment processors, shipping providers, and marketing partners, to complete orders and provide customer service.
How We Use Your Information
We use your personal information for purposes including:
- Processing and fulfilling your orders, including payment, shipping, and after-sales support
- Providing customer support and responding to inquiries
- Improving website functionality and creating a personalized user experience
- Sending important updates, such as order status and service notifications
- Promoting new products, events, and offers (with an option to unsubscribe)
- Ensuring website security and compliance with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share information only in the following circumstances:
- Service providers: With third parties such as shipping, payment processing, hosting, and customer support providers
- Legal requirements: To comply with legal obligations, law enforcement requests, or to protect public safety
- Legal requirements: To comply with legal obligations, law enforcement requests, or to protect public safety
- With consent: In any other circumstances where you have provided explicit consent
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience and provide personalized recommendations
- Analyze traffic and user behavior to improve site functionality
- Measure advertising and promotional effectiveness
You can manage or disable cookies in your browser settings; however, certain features of the website may be limited as a result.
Your Rights
You have the following rights with respect to your personal data:
- Right to know: Request details about the personal data we collect and use
- Right of access: Request a copy of your personal data
- Right to correct: Request corrections to inaccurate personal data
- Right to delete: Request deletion of your personal data (subject to legal exceptions)
- Right to opt out: Opt out of interest-based advertising and data “sale/sharing” (we do not currently “sell” or “share” personal data for marketing purposes)
To exercise these rights, please contact us using the information below. For security purposes, we may verify your identity before processing your request.
Data Security
We implement reasonable technical and administrative safeguards to protect your data, including encryption, access controls, and secure data storage. However, no method of transmission or storage over the Internet is 100% secure.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this website, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@eahoradirally.com